- Are new Reviews collections available now?
- New Reviews collections are temporarily paused. Existing Reviews results and CSV exports remain available. Business Search remains available.
- Can I export Google Maps reviews to CSV?
- Yes. Collect available reviews for selected businesses, browse the delivered records in GTME, and download the collection as a 10-column CSV. Review text, ratings, author details, posting information, and owner responses depend on source availability. You can open the CSV in a spreadsheet or use it in your own analysis tools.
- Can I collect reviews for multiple businesses at once?
- Yes. Choose up to 100 businesses per collection and a maximum of up to 1,000 reviews per business. Use a finished GTME search, import a supported CSV, or paste expanded Google Maps place links. Choose newest or most relevant order before confirming the maximum reservation.
- Do I need a Business Search subscription?
- No. Reviews has its own balance and one-time packs. New accounts can claim 100 free reviews once, with no card or search subscription required. You can supply your own supported Maps links or CSV without running a new business search.
- What uses my Review balance?
- Only unique reviews delivered to a collection use its reservation. Unused reserved reviews return while the original pack is valid. Collecting the same business in a later collection is a new metered request. Search allowances and Review balances remain separate.
- Will I receive every review for each business?
- A maximum is a collection limit, not a guaranteed count or a promise of every review. Some businesses return fewer reviews, and source fields can be missing. Relative posting dates stay as source text; GTME does not invent exact timestamps or owner responses.
- Can my scripts collect and export Reviews through an API?
- Yes. Your own HTTP-capable scripts or agents can use a scoped account API key with reviews:read and reviews:write. New keys start with Maps/account scopes; you add Reviews permission in the browser. Per-job and UTC-day limits apply, and the API shares your separate Review balance and collection history with the web app. Export owned results as JSON or CSV.
- Does GTME analyze feedback or provide reputation services?
- GTME provides review collection and exports. Your team reads or analyzes the feedback in its own tools and supplies any outreach, advice, or reputation service. Sentiment analysis, reply publishing, and review removal are not included.